For my family McDonalds is a firm favourite. When we go on a day out we usual end up popping into the nearest “Maccy D’s” because we know that the service is going to be good and there will be something that we all love on the menu.
So you can understand my excitement and intrigue, when I was invited to check out the newly refurbished McDonalds restaurant at Briggate in Leeds City Centre, where I was given the chance to learn about how McDonalds is evolving and plans to improve the quality of their meals by making them fresher and the ordering process faster and easier.
During the event myself and other bloggers were shown around by senior members of staff and told all about how the restaurant. Which was refurbished last year and how it happened to coincided with the restaurants 30th Anniversary. Having been a patron of this franchise restaurant many times over the years, I was pleasantly surprised by the new lay out of and how impressive the new changes were.
The first thing I noticed was that the kitchen had been redesigned so that you could actually watch as your food is being made. The heating racks, where the premade burgers would sit until someone order them were now gone. Instead your food is freshly prepared to order, no more waiting under the heat lamps.
As you come through the doors you can now skip the whole process of waiting in line and instead order your food from one of the new digital Kiosks and then collect once your meal has been cooked.
In certain restaurants they even offer table service. Which means all you have to do is order you meal at one of the kiosks and click which zone you will be sitting in, so once your food is prepare it is brought to you, at your table.
I honestly love the idea of these digital kiosks because I believe will help remove the congestion that you normally find in peak hours because people can order their food and go without waiting in line to be served.
I think they are prefect in a morning when you haven’t had your coffee yet and you don’t feel up to exchanging pleasantries with the staff behind the counter because you still feel like a sleepy zombie.
The manager also pointed out that they help show people the different ranges of food and drinks, you can order with your meals. As most people don’t know that you can order fruit bags, side salads and loads more instead of fries with a meal. You can also make alterations to your meals at the kiosks, so if you don’t want sauce or cheese you can remove just click to remove it.
As well as the digital kiosks McDonalds has added tablets to the tables that means parents are able to sit their children down and they’re entertained, while they go order the food in peace. I honestly can’t wait to bring my kids along to try out the new tables at Briggate or any other newly refurbished restaurant. Although I think my real problem will be trying to get the kids to leave once we have finished our meal.
While we were there were given an exclusive tour of the restaurant’s kitchen and store rooms. It was while on the tour that we learned about how McDonalds are becoming more environmentally friendly by putting new Recycling Units in that restaurants and how they donate their old cooking oil to create Biodiesel, which fuel their food delivery trucks.
Once we had finished the tour we all got our own McDonalds hat, apron and personalised name tag (even though mine was slightly wrong). It was then that we were shown how to wash our hands to McDonald standard before we were given the chance to make our very own signature Big Mac.
I have to admit I was rather nervous about creating my own Big Mac because I didn’t want to do it wrong. But after watching the staff create one, I soon realised it was easy and even if I did do it wrong. It wouldn’t matter because it was only me who was going to be eating it.
So this is my Big Mac and I will tell you it was delicious. Although when I was creating it I was tempted to trying and sneak a bottle of the secret Big Mac sauce, but I didn’t have anywhere I could hide it.
I really enjoyed learning about all the new improvement McDonalds as a company and I am sure once all the refurbishments are completed in 2018, everyone will be praising the new self-service kiosks.
I hope you go and check the new restaurants out for yourself.
x Nikki x
*This is a collaborative post